SERVICES
Operational Support
Sentaca provides 1st line, 2nd line & bespoke 3rd line Support Services to the Telecom Operator & Vendor Community throughout North America & Europe. Since 2000 we have managed & extended existing environments as well as built new operational environments from the ground up. Our support offering consistently meets service-enhancing KPIs and
Read More »
Programme & Project Management
Challenge: Telecoms projects are by their very nature technical, complex & consumer oriented. The margin for error is extremely small. Minimizing risk through quality controls without detracting from the project schedule is often challenging. Approach: Having insider knowledge to the telecoms industry, understanding the hidden issues that large multinational operators
Read More »
Test & Integration Services
Challenge: Faster times to market often results in a squeeze on test schedules forcing organisations to postpone the risk to a later (and more expensive) stage of the project. Conversely a consumer oriented market flooded with choice is unforgiving of issues/bugs not captured prior to launch. Given the number of
Read More »
Service Delivery & Design
Challenge: Optimum use of the network in the form of efficient call flows and clean use of data to ensure responsiveness to consumers is of a select level is a straightforward remit for every wireless data service designer. However where multiple services exist of varying traffic types with conflicting data
Read More »
Implementation Services
Challenge: The rollout of new products & services or upgrades to an existing portfolio is a critical time within a project as it is the point at which the product’s capabilities, an organisation’s technical skills & integration capabilities are showcased. Managing multiple recipients’ environments, operations and technical nuances requires deep
Read More »
